Refund policy

At CookUpCurls, we take pride in formulating high-quality, small-batch hair care products made with safe, effective ingredients. Due to the nature of our products and in consideration of hygiene and safety standards, all sales are final.

We do not accept returns, exchanges, or issue refunds at this time.

This policy helps us maintain the integrity of our products and ensure that every item delivered to customers is fresh, unopened, and uncompromised.

Order Issues or Concerns

If your order arrives damaged, incorrect, or is missing an item, please contact us within 7 days of delivery at support@cookupcurls.com. Include your order number and a clear description of the issue (photos are encouraged, if applicable). We will assess the situation and do our best to provide a solution.

Thank you for supporting CookUpCurls and understanding our policies as a growing business.